We noticed a few customers experiencing ftp problems A few of our customers were experiencing ftp problem likely due to overzealous firewalls or bandwidth limitations. Once aware of the problem we implemented additional methods of sending files to us, that will overcome the previous limitations.  If all the below methods fail,  contact us and we can either send an External Hard Drive to you, or you can make a CD/DVD that can be mailed to the address provided at the bottom of your estimate . Normal FTP using ftp software The most popular method of sending files to us is per FTP Domain name: printers-ftp-server.org put all files in your assigned sub directory: /PRINT PROJECTS/ USER NAME:  PASSWORD:  to email us for a login and password.  write the words FTP in the subject line leaving the email blank . (we will only issue login information to official .mil accounts) . Website FTP option (limited to 30MB) most use this option if the files are less than 30MB each login and password are in the body of your book estimate . . . to go to the website transfer location . FedEx Shipping Afghanistan . For shipping to us utilizing FedEx . . for Afghanistan .. Our address is at the bottom of the estimate . FedEx Shipping Iraq . For shipping to us utilizing FedEx. . . for Iraq Our address is at the bottom of the estimate . . have any questions or need any help? Email or call us (24/7) and get a quick response . .  Email any questions, comments, special needs, or help requests by clicking on the right. We want you to be satisfied with our cruise book services. Our reputation depends on it!  And we will do anything to protect that reputation cause it was hard getting to this point . You can also call us 24/7 at the number provided at the bottom of your estimate .